I just spent more time than I should have troubleshooting a problem with a custom-coded application.
The problem itself could have been resovled in a matter of minutes if the person who'd coded the application were at work today. Naturally, he wasn't.
I could have figured it out fairly quickly had the developer commented his code. He didn't.
Having someone in-house who can code custom apps is great. Until that person goes away. This is the second time recently I've been through this process. The last time I had to walk through thousands of lines of code to fix a client-facing web-enabled application. Talk about being under the gun! The developer who'd coded the app was long gone, and not one single bit of documentation was available.
I sometimes think my quasi-obsessive documentation of everything I do is a waste of time. Until I really run into time wasted by the lack of documentation.
Wednesday, December 2, 2009
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